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In progress31296 check-ins today
Booked · 7d791 ▲ 9%avg $61 · 2.6 nights
Cancel rate3.4% ▼ 0.6guest 2.6 · host 0.8
Open disputes3$418 held · oldest 2d
| Stay | Guest → Listing | Dates | Total | Payment | State | |
|---|---|---|---|---|---|---|
| #8291 via ACL campaign |
AP Ava P. → Cozy Lofthost Maya R. · Austin |
Oct 2 → 4 | $84.15 | ✓ captured | Booked | |
| #8288 | LT Leo T. → Living-room couchhost Maya R. · Austin |
Jul 8 → 10 | $44.90 | auth expires 20h | Approved | |
| #8280 | JN Jo N. → Creekside tent padhost Marcus T. · San Marcos |
Jul 6 · day-use | $24.00 | — | Requested | |
| #8244 dispute open |
KD Kai D. → Garden bunkhost Dana W. · Austin |
Jun 28 → Jul 1 | $126.30 | $118 held | Disputed | |
| #8232 | TB Tess B. → Driveway RV padhost Sam O. · Dallas |
Jun 25 → 27 | $61.40 | refunded 50% | Cancelled |
Showing 5 of 791 this week
Dispute · stay #8244 Open · day 2 of 5
Timeline
Jun 28 · Check-in — door code used 15:42, no issues reported
Jul 1 · Check-out — host reports broken bed frame, files claim $118 with 3 photos
Jul 2 · Guest disputes — "frame was cracked at check-in", cites check-in photo timestamps
Jul 3 · Payout hold placed on host's run #248 pending resolution
Decision due Jul 6 — 5-day SLA, both parties notified of the deadline
Evidence & decision
Host claim$118 · bed frame · 3 photos
Guest countercheck-in photo, 15:44 Jun 28
Stay Protectioneligible · tier covers $500
Historyboth parties 0 prior disputes
Uphold host claim — charge guest
Split — cover from Stay Protection
Side with guest — release hold